Supervisory Authority — Slovak Trade Inspection

Effective from: 8 May 2026
This is an English informational translation. In case of discrepancies, the Slovak version shall prevail.

The supervisory authority in the field of consumer protection is the Slovak Trade Inspection.

Central Inspectorate of the Slovak Trade Inspection

Slovak Trade Inspection
Central Inspectorate of the Slovak Trade Inspection
Prievozská 32
827 99 Bratislava
Slovak Republic

Website: www.soi.sk

Competent Inspectorate for the seller

Inspectorate of the Slovak Trade Inspection for the Trnava Region
Pekárska 23
917 01 Trnava 1
Slovak Republic

Market Surveillance Department:
Tel.: 033 / 321 25 27
Tel.: 033 / 321 25 21

Consumer submissions and advice requests:
E-mail: podnety@soi.sk

Seller

OOZI s.r.o.
Viktoríniho námestie 1666/13
917 01 Trnava, Slovak Republic
Company ID: 36 710 105  ·  VAT ID: SK2022283065
Registered in the Commercial Register of the District Court Trnava, Section Sro, Insert No. 19328/T
E-mail: support@kyuzet.com
Phone: +421 911 55 71 71

Address for returning goods and sending complained goods

OOZI s.r.o.
Trstínska cesta 6/A
917 02 Trnava
Slovak Republic

EU online dispute resolution platform

Consumers may also use the European platform ec.europa.eu/consumers/odr for online resolution of consumer disputes.